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Designer Notes
Why you'll love it
Product Details
SIZE GUIDE AND DIMENSIONS
TOWELS
Bath Towel: 70X140CM, Egyptian Cotton, 19957404
Bath Sheet: 86X168CM, Egyptian Cotton, 19957504
Hand Towel: 50X70CM, Egyptian Cotton, 19957604
Face Washer: 33X33CM, Egyptian Cotton, 19957704
BATHMAT
Bath Mat: 55X90CM, Cotton, 19957804
CARE INSTRUCTIONS
TOWELS, BATH TOWEL, BATHMAT
Wash prior to first use. Launder whites, colours and prints separately. Warm machine wash (40c). Do not rub, soak or wring. Do not bleach. Line dry in shade or tumble dry warm. Do not iron. Do not dry clean (x). To maintain optimum performance of this towel, we recommend that you avoid using fabric softeners, as they decrease the towel's absorbency. If you have a pulled thread, do not pull it. Simply snip off the loop with sharp scissors. Trimming a pulled thread will avoid further pulling & will not affect the durability or performance of your towel. It is quite normal for a cotton towel to lint or fluff in the few initial washes. This will diminish with subsequent washes & tumble drying. Remember to clean out the filters of your washing machine & tumble dryer.
DELIVERY AND RETURNS
Our delivery partner is experiencing delays due to the unprecedented demand for online shopping and the reduction of flights between Australia and New Zealand. As a result, your order may arrive later than expected and your tracking information may not be scanned and updated in their system, even when your order is on its way.
Shipping & Returns Policy
We are pleased to offer FREE delivery for all purchases over $150.
For all purchases under $150 a flat rate delivery fee of $9.95 per order applies.
FREE In-Store Returns within 14 days of purchase for all customers (or within 30 days for Rewards Members). Read more >
Estimated Delivery Times
Online orders may take up to 2 weeks to dispatch during this challenging time.
Please factor these delays into our usual delivery times below.
Thank you for your patience while we navigate the impacts of COVID-19 on our warehouse and delivery networks. Our team is working hard to ensure that your order arrives in time, however, due to current COVID-19 safety restrictions and staff shortages, it’s taking us longer than usual to pick, pack and dispatch online orders. To allow for this, please add up to 2 weeks to our regular delivery times below. We sincerely apologize for any inconvenience and appreciate your understanding.
Current delivery estimate (Includes Warehouse Dispatch & Shipping):
| Delivery Location | Metro | Regional |
|---|---|---|
| AUCKLAND, CHRISTCHURCH, WELLINGTON | 11-14 business days | 12-16 business days |
| OUTER REGIONAL AREAS | 16-20 business days |
See our full shipping & returns policy >
Change of Mind
FREE In-Store Returns
Unused items purchased online can be returned free of charge to one of our stores nationwide within 14 days of the date your delivery has been received. Our Rewards members enjoy extended returns of up to 30 days from the date of purchase.
Items must be in original condition and packaging. Presentation of Invoice is required to process a return. In-store returns are processed immediately.
Visit our Store Locator to find a store near you.
Via Post
If there is no store near you, you can return your order via post. Items must be shipped to us within 14 days of the date your delivery has been received, be in an original condition and packaging and include original invoice. Our Rewards members enjoy extended returns of up to 30 days from the date of purchase.
To return via post simply affix the return label provided with your order, take it to the nearest post office and pay a postage fee. Please address your returns to:
Bed Bath N’ Table Returns
T1
100 Ponsonby Road
Ponsonby
Auckland 1011
Please note that change of mind returns via post are at the customer's cost. We recommend keeping proof of postage as we do not take responsibility for items lost in transit.
Faulty Items
On the rare occasion a manufacturing fault may occur. In this instance, we will be happy to process a full refund for the item including the postage charges. Contact us as soon as you discover a fault, advising the order number, the faulty item’s name and description of the fault (please include images if you are able). Please contact our Customer Services to request a pre-paid authorisation and to arrange the return via PBT Couriers.
However, you can return or exchange a faulty item in one of our stores nationwide
CANCELLING YOUR ORDER
Please kindly note, once an order and payment has been processed the order cannot be changed or cancelled. We pack orders quickly, which means we can't make any changes once you've placed it.
You can return your order to us once you have received it.
EXCHANGE
You can exchange your online order free of charge in one of our stores nationwide within 14 days of the date your delivery has been received, upon presentation of the invoice. We do not currently offer exchanges via post.
For full Terms and Conditions of sales including Delivery and Returns click here